DSD Help Center

Sign in with your Shopify account, then complete the required profile fields. Profile and banner images can be added from the recommended setup step or Edit Profile after the required details save.

If setup does not finish, remove unsaved attachments, confirm your connection, retry the required details, then add media from the next setup step.

Public visitors see only fields and content allowed by the profile and audience rules. Private profiles require an approved relationship before protected content becomes available.

Blocking overrides Discovery, profile, message, and proximity visibility. Public pages never expose raw email addresses, customer IDs, private media URLs, or exact coordinates.

Upload only supported image or video files within the limit shown by the composer. Keep the page open while an upload is preparing or processing.

Audience and content-rating choices determine who can open the content. Some viewers receive a safe shell with the required action instead of the protected body or media.

Messages are visible only to conversation participants. Unread counts clear after the canonical thread or notification target is opened and reconciled.

Push notifications require browser permission and a supported installed-web-app context on iPhone. DSD does not enable push automatically after installation.

Active location uses the most recent location you consented to share. Public visitors never receive viewer-relative distance or exact coordinates.

Nearby uses privacy-safe distance labels for eligible signed users. Turning location off removes your active location from proximity results; your confirmed hometown remains separate.

DSD+ access is verified securely from the current membership state. Gated content remains protected until the signed account is eligible.

If an active membership is not recognized, sign out and back in once, then contact Support if the gated shell still does not update.

Use the content or profile menu to report a concern. Use Safety Center to review your blocks, mutes, and submitted safety actions where available.

Reports retain only the context needed for authorized review. Moderation details and private evidence are not exposed on public routes.

Wait for the current operation to finish before tapping again. If a page remains unavailable, reload once on a stable connection and retry the exact action.

Contact Support with the affected route, approximate time, device type, and the safe error message. Never send passwords, private media links, exact coordinates, or security keys.